By Klaus North,Andreas Brandner,MSc, Thomas Steininger

In diesem crucial finden Sie konkrete und praxiserprobte Hinweise, wie die Wissensmanagement-Anforderungen der ISO 9001:2015 zum Nutzen Ihrer business enterprise umgesetzt werden können und welche weiteren Schritte zur Entwicklung eines wertschöpfungsorientierten Wissensmanagements notwendig sind. Jedes Kapitel enthält einfache Kontrollfragen, anhand derer Sie feststellen können, wie weit Sie mit der Umsetzung der Anforderungen der neuen Norm bereits gekommen sind. Eine Checkliste und ein Musterstellenprofil geben weitere Hilfestellung.

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