By August-Wilhelm Scheer,Ferri Abolhassan,Helmut Kruppke,Wolfram Jost

Unter dem Leitmotiv "Business technique Excellence" bietet die IDS Scheer AG seit 20 Jahren Lösungen für alle Unternehmensbereiche, insbesondere für das Geschäftsprozessmanagement, an. Dabei wird besonderer Wert darauf gelegt, die Sprache des Kunden zu sprechen. Die konsequente Branchenorientierung spiegelt sich in diesem Jahrbuch wieder, das aktuelle Aspekte des Geschäftsprozessmanagements beleuchtet. Herausforderungen in den verschiedenen Branchen sowie mögliche Lösungsansätze werden dem Leser in shape von Praxisberichten aus Beratungsprojekten der IDS Scheer AG näher gebracht.

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